Communicating emergencies in the age of decentralized media
We had an interesting experience in Portland this past weekend when our typically pristine water supply was tainted by e. coli, affecting west-side residents and businesses. That meant that anyone served by the tainted reservoir had to boil their water before using it — which is no big deal for people who are used to camping — and the city government had to get the word out about the contamination. Now that is a pretty big deal. … more
Posted November 30, 2009